Please read these Terms & Conditions carefully before using our website or placing an order with us through WhatsApp.
01
Acceptance of Terms
By accessing this website or placing an order with us through WhatsApp, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use this website or place an order with us.
02
Use of Website
This website is provided for you to browse our products and initiate orders through WhatsApp.
You agree not to misuse the website, including scraping content, impersonating another person, or using it for any unlawful purpose.
03
Products, Pricing & Availability
Product details, images, and prices shown on the website are for reference and are confirmed with you during the WhatsApp ordering step.
Availability, final pricing, and delivery details are subject to confirmation by our team before payment.
04
Orders & Payment
Orders are placed and confirmed through WhatsApp, not through an online checkout on this website.
Payment is made directly through the bank QR code or bank account details shared by us.
An order is considered confirmed only after payment verification by our team.
05
Shipping, Returns & Cancellations
Shipping, cancellation, and refund terms are governed by our separate Refund & Cancellation Policy.
Please review that policy before placing an order, as it forms part of these Terms & Conditions.
06
Instagram & Meta Shopping
Products tagged on our Instagram account (@e.orav.a) are managed through our connected Meta Business account and product catalog.
Tapping a tagged product on Instagram redirects you to the corresponding product on this website's Shop page (eorava.com/shop), where these Terms & Conditions apply.
See our Privacy Policy for details on how this integration handles data.
07
Intellectual Property
All website content, branding, and product images belong to Eorava and may not be copied, reproduced, or reused without our written permission.
08
Limitation of Liability
We are not liable for indirect, incidental, or consequential losses arising from the use of this website or our products.
Our total liability for any claim is limited to the value of the order in question.
09
Governing Law
These Terms & Conditions are governed by the laws of India, with courts in Kerala having exclusive jurisdiction over any disputes.
10
Changes to These Terms
We may update these Terms & Conditions from time to time without prior notice.
Continued use of this website or placing an order after changes are posted constitutes acceptance of the updated terms.